KCC GLASS is a company specializing in glass and interior solutions with customer's trust and satisfaction as top priority. At the core of KCC GLASS’s product development are the needs of customers and the market. We design customized products, enhance quality and safety, manage quality of our suppliers, and reflect VOC (Voice of Customer) and customer satisfaction surveys to provide optimized services to customers.
VOC
- Salesforce Automation (SFA) system
- Customer service center
- Including meetings with retailers and distributors, online/offline surveys
- After service surveys on customers
Performance
2023 Korean Industry Brand Power (K-BPI)
- Rated No. 1 in the household flooring
category
for eight consecutive years
2022 Korea Quality Satisfaction Index (KS-QEI)
- Thirteen consecutive years winner in PVC flooring
- Six consecutive years winner in low-emission glass
- Three consecutive years winner in decoration film